My trusty computer that has lasted me almost 7 years is on its last leg. We finally broke down and ordered a lap top that should arrive early next week (not the coveted Mac which we went 20 rounds about and finally decided to be frugal and not spend $1500 on a computer when we are pinching every penny for a house). So of course our virus protection would run out this week, right? That’s rule number 46 in the Game of Life rule book.
Last night, Mr. Darcy spent hours trying to recover our computer from the blue screen of death. It finally worked and we were back in (precarious) business for the time being. But then this morning when I went to start it up, I got a bunch of warning pop ups saying our protection was expired and to act immediately and basically YOUR COMPUTER IS GOING TO BLOW UP. I kept trying to exit out of them so that I could update our Norton protection and it wouldn’t let me. Frustrated, I finally just clicked a legit-looking box that said “XP Home Security 2011”.
Here’s where I will jump to the lesson and warn you: Do not click that box! It is a virus!
How did I learn this? Because AFTER I clicked the $59.95 one year protection AND gave it our credit card number, nothing happened. No download now box came up. The “support” part of the website seemed really bogus though I did finally get it to accept my request. I started to panic. I did a google search and discovered that I had just given private information to a non-legit site.
I called the bank to report a fraudulent charge. It doesn’t even show up as anything related to XP but as a “yahoo” thing. LIARS. After three calls to my bank, one hang up (on their part) and a 12 minute hold time, I finally talked to a live person who basically told me to go into a bank and have them issue me a temporary card and to CALL BACK once the charge went through so she could file a claim.
I’m not feeling very well- like I am fighting off the beginnings of a head cold- so I had already decided to stay home from work. I spent almost 2 hours dealing with the computer nightmare (I finally got Norton installed so I think I am slightly better off than I was at the beginning though we’re going to use our computer on a limited basis until the new one arrives). I now get to go to the dentist for a cleaning. Because today keeps getting more fun, right?
I’m going to wear sweats and my glasses because I’ve given up on today.